Zylum Privacy Policy

Our goal is to retain as little information on you as possible while still retaining the ability to provide reliable service and prevent abuse of server resources.

We collect user information from you when you make a request for a Zylum service. Once your request is approved, you have two options:

1. Leave intact the user information which you have provided. This information helps us troubleshoot problems which may arise. For example, if you forget your password this information might help us to confirm your identity and reset your password.

2. If you are very concerned about your privacy, you can ask us to delete the user information which you have provided. If we don’t have your information, we cannot be forced to provide this data to a third party. The choice is up to you. The drawback is that you will lose your account and all your services if you forget your password.

We keep minimal logs

Most online service providers keep detailed records of all connections. In general, we do not keep information which uniquely identifies you or could be used to build a profile of your usage and associations. Logs of email traffic via Zylum are normally kept for no more than 48 hours. We do this only to enable us to respond in case of spam complaints. For troubleshooting when a user reports a problem, we may enable increased logging for brief periods of time. These extra logs are deleted immediately after they are used.

We do not share data with anyone.

Zylum does not share any user information with any other groups or individuals beyond its parent company, Peace News. We will use your data to provide you with support in the use of our services; to seek donations to enable us to continue to offer these services; and to give you information about new services, events or other activities offered by Zylum and its parent company, Peace News. Within Zylum, volunteers or employees have access only to information which they need in order to perform their work.

Whenever you click on an external link, the destination site may log the URL of the referring page on Zylum. We can have no control over this. Any embedded content on groups' webpages - where that is permitted - may track visitors.

We will defend your data

We will resist any attempt to pressure Zylum to disclose user information or logs.

We will not monitor your communications

We will not read, search, or process your website(s), your document(s) or any of your emails other than to deal with a complaint by a third party, or when directed to do so by you when troubleshooting. If any complaint is made against you or your group we will inform you.

Your data is encrypted

All data on Zylum server(s) and all backups are subject to disk-level encryption. Your password is not stored in the Zylum database, an encrypted hash of the password is stored instead, allowing your password to be verified.


We try to avoid using cookies or session data but sometimes we need to do so MAYBE OFFER A REASON 'for example, in order to'. Cookies and session data are saved on your computer so you are in control of them. Please do find out more about the data being used by your web browser. For Firefox users, see for example 'Preferences - Privacy'. For more about cookies, please visit one or more of these sites:

Limits to privacy

Any campaign for social change risks infiltration, evidence-gathering and attempts at counter measures. Please remember that while your data on the Zylum servers is encrypted, anything you post to your website or email list will be publicly available. It is possible that web pages may be cached, indexed or archived elsewhere, for example by search engines or by archive.org. These copies may be available long after you alter or remove the original content. Please be careful what you say online about yourself and about others. Unless it is already publicly available online, it is good practice to seek consent before posting information about other people - especially names, email addresses, telephone numbers and photographs.